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FAQs

Since 1990, the annual Mailbox Brigade has been one of Atlanta’s most beloved and successful holiday fundraising traditions! Each holiday season, Friends groups across the city recruit volunteers to join the brigade, spreading festive cheer and raising money for Children’s. Decorations of fresh holiday greenery and a festive, handmade bow are installed on mailboxes around the city by volunteers.

Additionally, for every mailbox purchased, a patient at Egleston, Hughes Spalding or Scottish Rite will receive a “Holiday Hug” sign for their hospital door.

The Mailbox Brigade was created 29 years ago by Brookhaven resident, Toni Rhett, after her 9 month old daughter, Alix, had a one-week stay at Scottish Rite Hospital (now part of Children’s Healthcare of Atlanta). Because the hospital made such an impact on Toni and her family, she decided to find a way to give back and created the mailbox brigade in her neighborhood. Today, Alix is a fourth grade teacher and looks forward to decorating mailboxes each year with her mom and aunt!

Mailbox Brigade is entirely volunteer driven; without the dedicated volunteers who organize teams and decorate Mailboxes, Mailbox Brigade would not be possible. Friends, the volunteer organization benefiting Children’s Healthcare of Atlanta spearheads the project. While many volunteers are members of Friends, anyone who is interested in decorating mailboxes or raising money for Children’s is welcome to participate.

Please identify which neighborhood you are in by typing your address HERE. You will then be directed to your neighborhoods ordering page.

There are over 40 neighborhoods participating in Mailbox Brigade across Metro Atlanta. To find out if yours is included, please type in your address on the Mailbox Brigade homepage, HERE.

Because this is a completely volunteer-driven effort, we are only able to decorate mailboxes where we have enough volunteers to do so. Due to limitations on what volunteers can cover, we cannot accept orders in neighborhoods that do not participate in Mailbox Brigade. We hope to expand to your area in the future!

If we are not able to mobilize enough volunteer capacity in a neighborhood, mailbox decorating is no longer possible. Specifically, there needs to be someone willing to lead the effort and organize volunteers to do the actual decorating. Even if there are several people interested in volunteering to decorate mailboxes, decorating is not possible with a neighborhood chair.

Yes; Support Children’s and have your company recognized (logo) on your neighborhood’s Mailbox Brigade webpage. Includes one Mailbox Decoration. Please identify which neighborhood you are in by typing in your address HERE, and proceed to your neighborhood’s webpage to purchase a sponsorship.

Online ordering will be available Monday, November 1st through Friday, November 26th.

Volunteers will decorate Mailboxes starting December 1st and should have all orders decorated by December 15th.

Oftentimes, multiple volunteers are assigned to orders at addresses on the same street but operate on different timelines. If you have not received your mailbox decoration by the decorating deadline, December 15th, please contact your neighborhood chair, whose contact information is included on your confirmation email.

No, Children’s staff and volunteers will only know about mailbox decoration orders placed through the Mailbox Brigade ordering site, which can be found HERE.

Please identify which neighborhood you are in by typing in your address HERE. Specific volunteer instructions will be provided on each neighborhood’s web page.

Yes, please identify which neighborhood THE RECIPIENT is in by typing in their address HERE, and proceed to their neighborhood’s webpage to purchase a mailbox decoration for them.